American Eagle to launch AI-powered inventory-tracking

By

Jennifer Braun

Published
Mar 28, 2023

American Eagle Outfitters is teaming up with technology platform Radar to launch AI-powered inventory-tracking technology in approximately 500 American Eagle stores across the U.S., over the next year. 

Radar uses a combination of RFID and computer vision to track and locate in-store inventory in real time with 99% accuracy. The technology allows retail employees to know exactly what is in stock in their store at the SKU level, and precisely where each product is located. The Radar app also enables timely replenishment and more efficient and seamless in-store fulfillment.

“AEO is extremely proud of the exceptional service that we provide to our customers, and we are always exploring new technologies and innovative ways to empower our brand teams to deliver a seamless shopping experience,” said Michael Rempell, EVP chief operating officer, AEO Inc. 

“Our initial test with Radar provided visibility into inventory availability and placement with impressive accuracy. Based on those results, we are excited to begin implementing RFID technology to unlock operational and inventory efficiencies, while arming our associates to best serve the needs of customers.”

Radar has secured more than $50 million in funding to date from investors that include some of the biggest global retailers, leading funds including Y Combinator, Align Ventures, Sound Ventures and Founders Fund, and the family offices behind Michael Kors and other leading brands. The company is also currently piloting its platform with two additional Fortune 500 retailers.

“With consumers back to shopping in stores, many retail brands are looking to elevate the in-store experience, and having complete visibility into store inventory is crucial to achieving that,” said Spencer Hewett, Founder and CEO of Radar. 

“We’re thrilled to be partnering with the American Eagle brand so they can continue delivering an excellent customer experience.”